Leading with the Heart by Mike Krzyzewski

Author:Mike Krzyzewski
Language: eng
Format: epub
Publisher: Atlantic Books

COACH K’S TIPS

• The worse the crisis, the more people will tend to think as individuals rather than as members of a team.

• Luck favors teams who trust one another.

• When you screw up, admit you are wrong. Apologize in front of the whole team. To admit a mistake is not a weakness, it’s a strength.

• Successful crisis management is best achieved when people are truthful with one another—immediately.

• Having fun helps reduce pressure.

• Maintain a good sense of humor. You don’t always want your team to see you with furrows in your forehead.

• Before you ever utter a word, the team sees your face, the look in your eyes, even your walk. Show the face your team needs to see.

• You do not necessarily beat fear with a hug. Sometimes you have to attack the hell out of it.

• Confidence can be an extremely effective weapon against fear. Show strength, hide weakness.

• Anger is okay if it motivates you to do something good.

• A leader’s job is to create opportunities. A leader has to find a way to win.

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